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Spyware Beware of DEFENDER.

Microsoft has upgraded it's arsenal against the baddies (spyware, malware...).Out goes Microsoft Anti-Spyware and enter Windows® Defender!

According to Paul Thurrott of The Windows IT Pro magazine network: “Windows Defender Beta 2 combines the best-of-breed spyware detection and removal functionality from the old Giant Antispyware product and turns it into a stellar application that all Windows users should immediately download and install. Lightweight, effective, and unobtrusive, Windows Defender is anti-spyware done right, and I still consider this to be the best anti-spyware solution on the market. Highly recommended.”

You can download Defender from: http://www.microsoft.com/downloads

click on Windows® Defender (Beta 2). But, gone are the days of just downloading & installing a programme. To install Windows® Defender, you need to verify that you are a licensed Windows customer. The installation programme will take care of this for you.

You’ll find some pleasant changes. The tray icon is gone and you’ll find fewer pop-up windows. Windows developed Defender to be less intrusive working in the background, keeping your computer secure.

Once installed it will keep itself up to date. Defender will run on Windows 2000 SP4 or Windows XP SP2.

 

Burn Baby Burn:

If you bought a computer within the last couple of years, you have a CD Read Write drive and possibly a DVD read write drive. How do you tell? If you have Windows XP, open My Computer, look under the heading Devices with Removable Storage. There your optical drive should be listed either DVD-RW drive, CD-RW drive or DVD/CD-RW drive.

To burn to a CD you need either a CD-R or CD-RW disk. There are specialized burning disks but we’ll save that topic for another column. CD-R are generally inexpensive and are used to back up data. CD-RW are a little more expensive and generally are re-writable up to approximately 40 times.

If your computer has a CD burner it most likely came with special software used to burn CDs. But you can easily burn cd’s using Windows XP “send to” function, here is how: As an example, if you wanted to burn a correspondence document that you have stored in My Documents to a cd.

Open My Documents, right-click on the file, click on Send To: a sub menu will appear, click on CD-RW or DVD-RW drive. A bubble should appear in the bottom right-hand corner of the screen, telling you that you have files ready to be burnt to CD or DVD. Open your CD drive drawer, put a blank CD or DVD into the drive and click the bubble or you can open My Computer and double-click the CDRW or DVDRW drive. Click the link in the top left-hand corner that says Write these files to CD. Type in a name to identify your CD, click Next, wait…, the cd/dvd will eject itself when done.

Are you UTD (up-to-date): The importance of keeping virus definitions up-to-date was again brought home. During the past 30 days there have been two mass-mailing worms quickly spreading through e-mails. The last was one discovered May 18, 2005. This is the important part: the worm may appear to be sent to you by a familiar e-mail address. The worm uses a process called spoofing, which means the “From:” e-mail address is not the true sender.

The worm may use some of the following subject lines, message bodies and attachment names: Subject Line: (One of the following) Notice: **Last Warning**; SUSPENDED ACCOUNT; Your Email Account is Suspended For Security Reasons; Notice:***Your email account will be suspended***; Your Email Account Has been Blocked; *WARNING* Your email Account Will Be Closed; Security measures; Email Account Suspension; *IMPORTANT* Please Validate Your Email Account.

You need to check the date of your virus definitions. If you think that the “computer does ‘it’ automatically”, recheck the dates. Many people tell me that their computers update daily and, in some cases this is true. In others, when I checked, their computer is scanning (not updating) for viruses with out-of-date virus definition.

Searching made Easier!

When using Google or any search engine I have found it a bit labour some. I am presnted with a list of possible sites, having to click on the link to view the site, if its not what I wanted, either click on back or close the window. Well now there is an easier way. There is a tiny program (only 668kb) that allows you to view your search results by simply by moving your mouse over an icon, making it a faster, easier and more fun way to browse the Web.

The programme is called Browster. With Browster, you can view a web page in 1/60th of a second, and move through a list of 10 results on a search engine like Google in seconds.

It works with both Internet Explorer and Firefox and can be downloaded free from www.browster.com. Click on Free Download, Download Now, download to your desktop. Once the download is complete, click on the icon on your desktop to install it. All this can be done within 5 minutes.

Once you have install Browster, connect to the internet, go to www.google.com and search for something. A little icon like a gold lightening bolt will appear to the left of your search results. If you move your mouse over the icon you'll see a window instantly open giving you a view of that website. You can then easily move to the next website by clicking on the next button. To get out of the “Browster view” move your mouse back to the Google list and the “Browster view” will close. Browster says it does not gather any personal information nor add any spyware.

Printing Outlook Express Address Book:

Open Outlook Express. Make sure the addresses are sorted in the desired way.Press and hold Ctrl + Shift tap the B. This will open your address book. To change the sort order:Select View, Sort By and select the order that you desire. To print your complete address book:Press and hold Ctrl tap the P. Under Print Range section click on the ¡ to the left of All. Click on Print.

To print a selected list:Press and hold Ctrl Click on the Contacts you desire to printPress and hold Ctrl tap the P

Under Print Range section click on the ¡ to the left of Selected. Click on Print.

System Restore:

Have you ever been doing something on your computer and everything went to pot? Well Windows Me and XP have a System Restore function that could save the day, provided you have it turned on. Let’s recheck that your system restore is on:

Windows XP: click on Start, Settings, Control Panel, System. Click on the System Restore tab. Recheck that the box to the left of Turn off System Restore on all drives is not checked. If it is click on the box to remove the check mark.Windows Me: Start, Settings, Control Panel, double-click the System icon. Click on the Performance tab, click File System. Click the Troubleshooting tab, and then check that Disable System Restore is not checked. If it is click on the box to remove the check mark.What to do if disaster strikes:Boot to safe mode (tapping the F8 key as the computer boots). Start, Programs, Accessories, System Tools, System Restore. Follow the prompts to restore your computer back to a previous date.

It is recommended, that prior to installing programs or making major changes to your computer to create a restore point. Start, Programs, Accessories, System Tools, System Restore. Follow the prompts to create a restore point.

Preventing Malware:

I would like this to be the last word on malware, but it won’t be. This comprehensive list came from the internet.

Preventing Malware Visit Windows Update: generally you’ll find Windows Update at the top of the Start menu. Connect to the internet; click on Windows Update and install all critical updates
Clean Up and Speed Up: click on Start, Programs, Accessories, System Tools, Disk Cleanup. This will remove any temporary internet files, empty the recycle bin, etc.
Use an alternative browser: refer to the column on Mozilla Firefox (The Informer - May 3,2005)
Keep your anti-virus program up-to-date: I recommend checking for virus updates each time you go on the internet, especially if you have an adsl connection.
Download & install a firewall: this, unfortunately has now become a “must have” either Sygate Personal Firewall or ZoneAlarm. Spyware Scanner: as mentioned in earlier columns Microsoft Anti-Spyware is the best, but it only runs Windows 2000 & XP. If you have earlier versions of Windows, download and install both Lavasoft Ad-aware and Spybot. Then update & run at least monthly.

Executing the above steps you will greatly reduce your chance of getting malware.

Removing Malware:

I recently read an article that claimed that Google runs ads for companies that claim to help your computer but are malware themselves! (www.pcpitstop.com/news/rob/rcheng0502.asp) .
So, “caveat emptor” or let the buyer beware and also “cheap meat never makes a good soup”. Do your research before buying anything, especially on the internet. You may get more than you bargained for.

What does this have to do with removing malware, you ask. All you have to do is do a Google search to find that there are literally thousands of websites on the removal of spyware.

If you suspect that you are infected with malware I recommend downloading Lavasoft Ad-aware, Spybot Search and Destroy and Microsoft Anti-Spyware. Run each of their updating functions and then scan in safe mode. Each will find malware that the other didn’t. If you can’t download these programs, I am happy to provide the malware removal service or can provide you with these programs on a cd. Once you have eliminated the malware, you can remove Ad-aware and Spybot. Leave MS Anti-Spyware because it has real-time monitoring, just like your anti-virus program, and it will also automatically update the spyware definitions; provided you are on the internet long enough.

Spyware:

has your internet connection slowed? Are you getting unwanted e-mails? Has your homepage changed?

You could be infected with spyware. Spyware is claimed to be more viral and widespread than virus infections or spam. The definitions of spyware vary but they all agree that “spyware” is software that is installed on computer without the user's knowledge or consent. The term “spyware” actually no longer really fits; so these nasties have been renamed "malware", or malicious software programs.What malware does to your computer varies. This list covers most of the common effects:- steals your personal information and address book (identity theft and keystroke-logging).- floods your browser with pop-up advertising.- spams your inbox with advertising email.- slows down your internet connection.- hijacks your browser and redirects you to an advertising or a phishing-con web page.- uses your computer as a secret server to broadcast pornography files.- slows down or crashes your computer.

Where does malware come from? Most experts believe, that the user has “agreed” to or downloaded innocent-looking web page components or software such as: a game demo, search toolbars, or free subscriptions. Subscribing to online services may also a case for getting malware.

Mozilla Firefox

you’ll remember a couple of weeks ago I recommended Mozilla Firefox as an alternative, more secure internet browser. Since that column there has been a critical update released for Mozilla Firefox. It has been recommended that all Firefox users download this new update from

http://www.mozilla.org/products/Firefox/.Connect to the internet, open Firefox, type this link into the address panel, press enter.Click on Free Download. Download the file to your desktop. When the download is complete disconnect from the internet & double click on Firefox Setup 1.0.3.exe to begin the installation. If your download is too slow or you’d rather install Firefox from a cd, contact me.Magazine endorsements of Mozilla Firefox: “Beware of spyware. If you can, use the Firefox browser.” - USA Today“Better than Internet Explorer by leaps and bounds.” - FORBES

Moving between jobs if you are anything like me you’ll have several projects open on your task bar. The question is how can I shift between these projects without using the mouse. For example, right now I have my e-mail program, a folder for my weekly column and this column open. To shift between the column and my e-mail program, I hold the Alt key down and press the Tab key, then I tap the Tab key until the blue square covers my e-mail program and then I let go of the Alt key and I am in e-mail! Try it!

Toolbar: A series of selectable buttons in a GUI (graphical user interface), that give the user an easy way to select desktop, application or Web browser functions. Toolbars are typically displayed as either a horizontal row or a vertical column around the edges of the GUI where they are visible while the application is in use. Most applications use toolbars as they give the user another option in addition to pull-down menus. Thanks to pcwebopedia.com for this technical description.

In layman terms the toolbar is the series of button that when clicked, activate a function. Toolbars are available in most programs.

What to do when the toolbar disappears:

I get asked this. The solution is quite simple. If your toolbar disappears, click on the View menu. You should see a Toolbar selection, which when clicked will give you the options to turn on a standard tool bar or a selection of toolbars.You can also right click on the gray area to activate a submenu and click on Toolbar or click on a desired toolbar.

Some programs allow you to “customize” a toolbar. In Microsoft Word, for example, you can add or remove toolbar commands or create your own toolbar. The “customize” function is handy when you use a particular function that is not offered on the standard toolbar.

Spyware: Any software that covertly gathers user information through the user's Internet connection without his or her knowledge, usually for advertising purposes. Spyware applications are typically bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet. It should be noted that the majority of shareware and freeware applications do not come with spyware. Once installed, the spyware monitors user activity on the Internet and transmits that information in the background to someone else. Spyware can also gather information about e-mail addresses and even passwords and credit card numbers.

Mary Landesman’s Jan 7 , 2005 review of Microsoft AntiSpyware (beta1) version states:“Microsoft AntiSpyware (beta1) achieved an overall score of 91% effectiveness in removing the active components of the adware/spyware used in the tests. For comparison purposes, the free versions of Ad-Aware and Spybot achieved only 65% and 55% detection respectively in the same tests.”“Unfortunately, leaving even one startup vector or running process behind can result in the spyware infection reinitiating itself. Though Microsoft AntiSpyware provides realtime registry monitoring; preventing recognizable spyware from reinstalling itself; unrecognizable spyware, like new viruses, remain undetected until signatures are created.”I have tried Microsoft AntiSpyware, personally and have found it to be easy to use and effective. It can be downloaded from: www.microsoft.com/athome/
security/spyware/software/default.mspx

To Good To Be True Basket:

I recently received this e-mail again, stating: “...Pleeeeeeease read!!!! it was on the news. Dear Friends; Please do not take this for a junk letter… For every person that you sent it to that forwards it on, Microsoft will pay you $243.00 and for every third person that receives it, You will be paid $241.00. Within two weeks, Microsoft will contact you for your address and then send you a check….” SURE! That would be like The Informer offering $1,000 to every reader that returned an e-mail to them! Hmmmm interesting idea, but not true. Other examples: “Did you know that your luck and love life will improve 10x if you pass this article on to all of the people on your e-mail contacts list! Congratulations! You have been selected out of a list of thousands to receive $10,000 prize. Fill in all your personal details below. Be sure to include your bank account number and we’ll transfer the money to you immediately!” All of these fall under the category of “Too Good To Be True” and should be put in Deleted Items. If something is Too Good To Be True, it generally is. If you are not sure, verify the validity of it on the internet. I went to Google, typed in “Dear Friends; Please do not take this for a junk letter” and the very first website found was “Money from Microsoft Giveaway Hoax”. So, if it sounds too good to be true, it is, and if you’re not sure check the validity out on the internet. “The mind is its own place, and in itself can make a Heaven of Hell, a Hell of Heaven.” John Milton

Attachments - e-mail attachments can be a fickle sometimes. When you try to open them you get all sorts of messages but the attachment doesn’t open. There are generally two reasons that you can't open an attachment. The first, if you’re using Outlook Express, is a security setting that will prevent attachments from opening.

Here's how to rectify the problem:

  • Open Outlook Express
  • Click on the Tools menu
  • Click on Options
  • Click on the Security tab
  • Take the tick out of the box to the left of Do not allow attachments to be.....

The second reason you can’t open an attachment comes with an error message: "This file does not have a programme associated with it for performing this action." This means that you don't have the necessary program to open it. For example, if the attachment was created in Word and you don't have Word on your computer you won't be able to open it. If your attachment has the suffix of .pps (PowerPoint), .xls (Excel) or .doc (Word) you can download the associated “viewer” from:
www.microsoft.com/downloads click on Office and Home applications. The “viewer” allows the user to view, print and copy Word, Excel or PowerPoint documents, even if you don't have the programs installed on your computer. For those of you who have 97 viewers you can download the 2003 version from the above website.

Sending Attachments

Last week we discussed how to open attachments using the associated program or viewers.

What would you do if you’ve created a document, for example in Microsoft Works and you want to e-mail it to a group of people. If everyone receiving the attachment doesn’t have Microsoft Works or newer, they don’t have a “viewer” for Microsoft Works, and will not be able to read the attachment. There are three options available to you: 1. You could type the document directly in an e-mail instead of creating an attachment.2. You could type the document in Word Pad or Note Pad. 3. The one I prefer, send the document as a PDF (Portable Document Format) file. Most people have or can download Adobe Acrobat Reader which allows them to read PDF file. To send a document in PDF format there are many programs available. I use a program called CutePDF Writer. You can download it from:
http://www.cutepdf.com/products/cutepdf/Writer.asp. Please note you need to download both the CutePDF Writer and the Free Converter.Install the Free Converter 1st and then install CutePDF writer. Once you’ve installed both of these programs; create a document, click on File, Print and choose CutePDF Writer listed under your printers. When you click on OK, you will be asked where you want to save the PDF file. Save the PDF file and then attach it to your e-mail per your normal procedures. This is great for sending meeting notes, invoices… that would normally require special programs to read.

Backing up e-mails:

E-mailing has become the preferred method of communication for many businesses and individuals. Thus e-mails are important to include in your back up procedures; but Windows makes it quite difficult to find exactly where the e-mails are stored so they can be backed up.I have found that if I move the e-mail storage folder to My Documents, then it is heaps easier to back up.Here is how to do that:Open My Documents, click on File, New, FolderType: “e-mail DO NOT TOUCH”, press enterClose My DocumentsOpen Outlook Express, click on Tools, Options, Maintenance.Click on Store Folder, Change, navigate to My Documents and to the folder you just created “e-mails DO NOT TOUCH”, click Ok, Ok, Ok, Ok.Close Outlook Express. Open Outlook Express.When you reopen Outlook Express your e-mails will be transferred permanently to the new folder in My Documents.

Note: You can not access your e-mails through this folder. If you accidentally delete this folder, you will lose all your e-mails.

Trojan horse:

I am repeating this information in a different way, as people are still getting bothered by Trojans horses.

Have you done an anti-virus scan and the program indicates that your computer is infected but the infection can not be deleted or quarantined? This infection could be a Trojan Horse: “A destructive program that masquerades as a benign application. Unlike viruses, Trojan horses do not replicate themselves but they can be just as destructive. One of the most insidious types of Trojan horse is a program that claims to rid your computer of viruses but instead introduces viruses onto your computer.” www.pcwebopedia.com

The “interesting” thing about these nasties is that they sometimes are located in the temporary internet files. So although your anti-virus program can’t remove it, you can! To do this: Click on Start, Settings, Control Panel. Open Internet Options. Click on Delete Cookies. Then click on Delete Files, place a þ tick in Delete all offline content. This deletion process may take sometime if your haven’t done it before or if you have a fast internet connection. Re-run your anti-virus program and if the trojan horse was hiding in the temporary internet files, your computer will get a clean bill of health!

Auto Complete:

Complete or auto-complete, is a function that you have available in Internet Explorer. If you have gone onto the internet & started to type a website address of a website you have been to before and you see Internet Explorer’s auto-complete completes the web address for you, then you have auto-complete activated. For example, if you start typing www.xtr and you've previously typed in www.xtra.co.nz AutoComplete will suggest "www.xtra.co.nz." Also with auto complete activated, when you go to a search engine, such as Google, and start to type in a subject that starts with “s” all previous searches you’ve done beginning with “s” will appear; allowing you to down-arrow to the one you desire and press enter to select it.To turn this function on or off: open the Control Panel, click on Internet Options, Tools, Content, AutoComplete. In the AutoComplete Settings window you will find you have the options to turn on or off autocomplete for: web addresses, forms, usernames and passwords. There are also buttons available in this window to clear past AutoComplete history in forms and passwords. To clear web address history close out of the AutoComplete Setting window, click on the General tab, click on Clear History button.

Note: if you are a Google Toolbar user, the techniques above won't work. To remove your search history Open Internet Explorer, click on the Google logo next to the Google Toolbar's search box, then choose "Clear Search History" from the drop-down box that appears.

If you look at the bottom right of your screen, to the left of the clock, some of you will see a lot of icons, some a few. If you point at them a little window will pop up identifying what the program is. These are all programs that start up with your computer. Some you need, some you don’t; they just slow down your computer. How to get rid of the ones you don’t need is the subject of another column.

How can you add a program to your start up? Let’s use the example that you have an appointments calendar, an accounts program or even your e-mail program, that would you would like to have opened when you start your computer. Here is how to get that to happen:If you don’t have an icon on your desktop, click on Start, in the programs list right click on the desired program, left click on Send to: Desktop (create shortcut), left click on the desktop and you’ll find your new icon!

Back to creating a Start up program.

  • Right click on the desired program icon on your desk top.
  • Left click on Copy
  • Right click on the Start button
  • Left click on Open
  • Double click on Programs
  • Double click on Startup
  • Right click,Left click PasteClose the open windows (Alt + F4)

Restart your computer!

If you put your ant-virus program in your start up it will be a great reminder to update it!

Start-up

Defragmenting: I have been asked to re-run the instructions on defragmenting your hard drive.

1st it might help to understand what defragmenting does. Imagine you have a closet & you put a pair of shoes in the closet. But, instead of putting them together you put one on the floor & the other on a shelf. Now imagine doing this with 500 pairs of shoes! Trying to find that special pair of shoes, you’d get pretty frustrated and that’s what happens to your computer. When you save, your hard drive scatters your file all over the hard drive. If you don’t defrag, your computer can slow down, lock up or crash. So it is a good idea to defragment your computer monthly.

To defragment turn your computer on. As the computer is booting up tap the F8 key on your keyboard repetitively until you get the Windows Start Up window (black with white writing), choose Safe Mode (generally #3) press Enter. Once Windows has booted up, a window will appear stating that you’ve booted into Safe Mode, click on OK. Turn any screen saver off: right click on the desktop, left click on Properties, click on the Screen Saver tab, under Screen Saver choose (None). Click on OK. Now start your defragmentation: Start, Programs, Accessories, System Tools, Defragmenter, Defragment. After defragmenting is done you can do Scan Disk, also found under System Tools. Right click on the desktop, left click on Properties, click on the screen saver tab, under screen saver choose your desired screen saver. Restart your computer!

E-mails and Junk e-mail: Sometimes I am amazed at the number of e-mails I get. I don’t mind. It is always enjoyable to go out to the mail box to get the mail and anxiously look through it, just like Christmas! Well I recently read that Bill Gates gets 4,000,000 e-mails a day! Just imagine, 4 million e-mails every day! Now, that’s one big Christmas, over and over and over again!

But what about junk e-mail? Junk e-mail or SPAM is an unsolicited e-mail. The contents range from people/businesses selling all sorts of things to jokes that have been forwarded and forwarded. What to do about them?If you are receiving spam from someone you know, a diplomatically worded e-mail requesting that they stop would be the 1st step.

If you do not know the sender, do not send an e-mail requesting that they stop, this only confirms your e-mail address is active. The result is more spam! If you don’t receive much spam, simply delete them. If you receive quite a bit of spam and it’s a daunting task deleting them; you can download one of several programs to manage it. The program I use is New Zealand designed, MailWasher. It can be downloaded from www.mailwasher.net/download.php. Customers have reported that Mail Washer has reduced spam over a period of time.

WinKey:

In previous columns I have written about the ease of using the “WinKey” or Windows key located on the keyboard between Ctrl and Alt, instead of using the mouse. You use the WinKey by gently holding it down and tapping another key.
Here are some examples:

WinKey+E Opens a Win Explorer window
WinKey+R Open the “Run” dialog
WinKey+Pause Open the System Properties
WinKey+F Find: All Files
WinKey+Ctrl+F Find: Computer
WinKey+M Minimize all open windows
WinKey+D Show/Hide Desktop
WinKey+Shift+M Undo minimize all open windows
WinKey+F1 Open Windows Help

Now you can also download a free program called WINKEY2 that helps you create keyboard shortcuts to access your favourite programs, documents, and files. Once you've made a shortcut, simply press your desired key combination to launch your program. This tool supports up to 200 key assignments, giving you lots of choices and room to grow!

You can download the WINKEY2 from: http://www.pcworld.com/downloads


The download of 1.2 Mb is a bit hefty for those on dial up. If you are on dialup and would like this program I can supply it for you on a cd

 

 
 

DREAMLAND - Ph (+64) 07 867 1497 Fx (+64) 07 867 1007 - PO Box 25 - 18 Coghill St - Whitianga, NZ - Email: info@dreamland.co.nz